Privacy Policy

Last updated: July 2026

Nutmond ("we", "us", "our") operates the website nutmond.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or place an order with us. By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you use our Site:

  • Personal Information: Name, email address, phone number, shipping and billing address, provided when you create an account, place an order, or contact us.
  • Payment Information: When you make a payment, your payment details are collected and processed directly by our payment partner, Razorpay. We do not store your card, UPI, or net-banking credentials on our servers.
  • Order Information: Details of products purchased, order value, and order history.
  • Technical Information: IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.

2. How We Use Your Information

  • To process and fulfil your orders, including payment processing, shipping, and delivery updates.
  • To communicate with you regarding your orders, account, or customer support queries.
  • To improve our Site, products, and overall customer experience.
  • To send promotional emails or offers, where you have opted in to receive them. You may unsubscribe at any time.
  • To comply with legal obligations and prevent fraud.

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share information with:

  • Payment Processors: Razorpay, to securely process online payments.
  • Logistics Partners: Courier and delivery partners, to fulfil and ship your orders.
  • Service Providers: Third parties that help us operate our Site (e.g. hosting, analytics), who are bound to keep your information confidential.
  • Legal Authorities: Where required by law, regulation, or legal process.

4. Cookies

We use cookies and similar tracking technologies to keep you logged in, remember items in your cart, and understand how visitors use our Site. You can control cookies through your browser settings; disabling cookies may affect some features of the Site (such as the shopping cart).

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may request access to, correction of, or deletion of your personal information held by us by contacting us using the details below. We will respond to reasonable requests within a reasonable timeframe.

7. Children's Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: